Not able to edit invoices in Pabbly Subscription

[RayMizzi]

The problem persists that we are unable to edit the invoice in subscriptions. This is a critical problem because we need to remove banking information now that our banking has changed. We have been advised by you that it is fixed but when we went to update we found that it still had the same problem we can arrange the data, but when we save nothing happens. It's additionally frustrating when you go to the trouble of responding, I need to leave the problem in the same state. It was at the first. At least now we can erase the content, but it doesn't say so. The content comes back when you refresh the screen.

 

[Soumya Tripathi]

Hello @RayMizzi
Upon reviewing your account on our end, we've noticed that you haven't included the Order prefix and Order number in your invoice, which are mandatory fields. This omission is likely causing your changes not to be saved. Kindly ensure that you add them to your invoice and then save the changes.

We kindly request you to test this out on your end. If there are any other concerns, please feel free to let us know. We are here to assist you.

 

[RayMizzi]

Thank you this is fiction working properly my apologies