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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Search results

  1. Q

    How create a free plan

    We would like to create a free plan with no trial period and not converting to a paid subscription Valid for 30 days Not asking for any payment info on any Gateway Is this possible?
  2. Q

    Change default email footer colour

    Is there a way to change the color of the footer in the default Pabbly Subscription Billing email templates?
  3. Q

    Update in Stripe Payment method

    Is it possible to change "Stripe" to Credit Card" as not all our users know Stripe is a credit card.
  4. Q

    Callback with an empty or blank hostedpage parameter

    On 31 January 13h36 and Saturday at 14h03 (west EU time) our subscription callback was invoked with an empty or blank hostedpage parameter. We have received some more callbacks with an empty hostedpage parameter Thursday 03-02-2022 at 20h17 Yesterday 04-02-2022 at 22h11 and at 22h30 (all...
  5. Q

    Checkout page customizer

    With the new Checkout Customizer how can I select All Products and All Plans to make general changes to all plans at the same time? There are no dropdown lists any more
  6. Q

    Date format of CSV exports

    Thanks, is it possible for Pabbly to just export a date that is seen as a date in Excel ?
  7. Q

    Date format of CSV exports

    When I import the subscription data into Excel the date format cannot be used for calculation. Is there a way to fix it?
  8. Q

    Backup of Subscription Billing data

    Thanks! Can you please add a option to be able to select All subscriptions? At the moment is is only possible to show ans select 250 subscriptions. Or am I missing something?
  9. Q

    Backup of Subscription Billing data

    Is it possible for users to back up all their data in Subscription Billing? If so how? If not what backup and disaster recovery plans does Pabbly have in place?
  10. Q

    SMTP

    Is there a way to remove the SMTP sender I entered Pabbly Subscription billing and to go back to sending emails using Pabbly?
  11. Q

    New subscription email to Merchant

    Can you please add an email to be sent to the merchant when a new subscription is added
  12. Q

    Multiple access to a single PSB account

    Sonam is Pabbly working on implementing this feature already?
  13. Q

    Email sent if new subscription is completed

    Thanks Sonam, can you please add this email template to Pabbly's feature request list? If it is added how likely or soon can something like this be implemented?
  14. Q

    Email sent if new subscription is completed

    Hi Is there a email I can turn on to get a merchant email when a new customer completes a subscription?
  15. Q

    How can I export subscriptions?

    Thanks Sonam but the above screenshot refers to Customers not Subscriptions. But I found how I can do it so no worries
  16. Q

    How can I export subscriptions?

    We need to check the subscriptions against our database as they did not all import but I do not see how to export subscriptions. Can you please let me know how?
  17. Q

    Problem uploading Favicon Image

    Thanks you solved the problem. Uploading a .ico file did not work. I uploaded a .jpg file and it worked.
  18. Q

    Problem uploading Favicon Image

    Are there any specific requirements for the uploading of a Favicon Image? I keep on uploading it but it is not showing. Not even in Profile Settings after uploading it. I also do not get an error message when uploading it
  19. Q

    Checkout page customizer

    I can also not find the my checkout page customizer. Has it been moved?
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