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Search results

  1. GSG

    Step of get Contact by Email from Zoho Books is throwing the same error on multiple automations

    Since Friday last week, a number of our automations which involve "get contact by email" from Zoho Books are throwing a Customer ID error. In the testing phase, the 'get contact by email' step is working correctly and we use the result of this step for the next step (create a sales order in...
  2. GSG

    Data Transformer step returning data as "forbidden"

    Hi The workflow is https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZmMDYzMjA0MzA1MjY0NTUzMTUxMzIi_pc In step 6 (Data Transformer) the data for Res3 Message is being returned as 'forbidden'. We are not sure why. Can you offer some help to fix this so that the message entered by the...
  3. GSG

    Need to retrieve a key value from a previous iterated step

    The Pabbly Connect workflow ID is https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZkMDYzMDA0MzE1MjZhNTUzNCI_3D_pc I am trying to extract the key value (as opposed to the return value) from a previous step in which meta data has been iterated and then transformed using data transformation...
  4. GSG

    Field Mapping Errors on Zoho CRM Contacts to Zoho Books Contacts automation

    Please see attached image and workflow URL listed below All fields from "Customer Category" and below and not mapping correctly (or at all) with Zoho Books fields. I have listed the errors in the attached graphic. I cannot add any details in any of these fields due to the Invalid Custom Field ID...
  5. GSG

    New Trigger Action for Zoho Books Requested

    Hi. Just wondering if there is a roadmap for adding the trigger of "Sales Order Created" in Zoho Books in Pabbly Connect? There seems to be all the other triggers such as creation of new invoice, new estimate, new payment etc. Our accounting process starts with the creation of a sales order, so...
  6. GSG

    Retrieve stripe processing fee

    Hi, is there a recommended way of retrieving the 'stripe processing fee' when a stripe invoice is paid. I can't seem to find this in the stripe options. Perhaps there is a workaround that you recommend?
  7. GSG

    Would it be possible to add Create Purchase order in Zoho Books as an action step?

    Hi support, I am looking to add a "create Purchase Order" step in Zoho Books using Pabbly Connect. This action is not currently available in Zoho Books as an action step, and it would be great if you could offer this? Many thanks Graham
  8. GSG

    Router conditions not being implemented

    Hi Please see attached screenshot for this automation. The final step is a router with 6 separate conditional steps. None of the conditions in each of the router steps are being recognised. The "Data in" simply records "Condition: - (Contains) - Not Set". However, the conditions are properly...
  9. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    I have a pabbly connect automation which pushes customer contact information from one Zoho Books organisation to another Zoho Books organisation. Everything in this automation works well, but I have noticed that in the action step of adding the customer address information to the 2nd Zoho Books...
  10. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi guys. just wondering if you have any plans for adding more triggers for the Zoho Books connection? We would like to see Item created / updated as a trigger. We are aware that this trigger is available for the Zoho Inventory app, but we don't use Zoho Inventory - we manage the items and...
  11. GSG

    1308 JSON is not well formed

    Trying to update a customer in Zoho Books using router function. Getting error message as above. Kindly advise. Thanks
  12. GSG

    Filter based on number of line items

    Hi I am looking for a solution whereby I can 'filter' based on the number of items in line items array. I would like the workflow only to continue if there is just the one line item. Workflow so far is Woocommerce order > Pabbly Data Transformer, and before proceeding with further steps I...
  13. GSG

    Number Formatter: Best practice for adding values in non-contiguous fields in Zoho sheet

    Hi I have a Pabbly connect workflow which is triggered when a woocommerce order is made. This triggers a connection back to Woo, in which User Purchase History is collected and in related subsequent steps the results of the purchase history are then extracted and tabulated in a new row in Zoho...
  14. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    Need a little help / guidance here. I've mapped out a connection from Woocommerce to zoho sheet. When I do a save and send test request, all the data (51 columns) is correctly placed into Zoho Sheet - it works 100%. However, when a connection is triggered by Woo (order created trigger), there...
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