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I don’t know how this works.

I have an issue with my products and customers ability to checkout using the Pabbly Checkout link. My customers are receiving an “The plan is inactive ” error message.

I have done everything to troubleshoot this matter I.e, edit the product, erase it, create new, etc. Nothing works and I’m losing money as I type my issue on this thread.

I need assistance ASAP.


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Staff member
Pro Member
Can you please share the checkout page link? In India today is the national holiday I will ask our team to check and fix your issue first in the morning.


We regret the inconvenience caused to you. We just shared an update for the same via ticket, hence please help us with the further details & update on the same.