• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $149 (🏆Lifetime Access) - View offer

“INACTIVE ERROR MESSAGE”

Castro

Member
I don’t know how this works.

I have an issue with my products and customers ability to checkout using the Pabbly Checkout link. My customers are receiving an “The plan is inactive ” error message.

I have done everything to troubleshoot this matter I.e, edit the product, erase it, create new, etc. Nothing works and I’m losing money as I type my issue on this thread.

I need assistance ASAP.
 

Attachments

  • E708085F-AE37-4B3E-95E3-4D75ADA45D61.png
    E708085F-AE37-4B3E-95E3-4D75ADA45D61.png
    415.6 KB · Views: 80

Pankaj

Administrator
Staff member
Pro Member
Can you please share the checkout page link? In India today is the national holiday I will ask our team to check and fix your issue first in the morning.
 
S

Sonam

Guest
We regret the inconvenience caused to you. We just shared an update for the same via ticket, hence please help us with the further details & update on the same.
 
Top