• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

ActiveCampaign - Contact not found

Steve Dee

Member
After a customer books an appointment with me via Book Like a Boss, I am triggering PabblyConnect to update that Contact record in AC. The contacts email address is coming from Book Like a Boss - I have verified this is working.
Next, I search AC to find that Contact.
Finally, I Add a Tag to the Contact - this is the part that is failing.
Using the email address from the previous step, it is not finding the Contact in AC. I have checked this and the Contact with that email address is definitely already in AC.

Any ideas?
 

Supreme

Well-known member
Staff member
Hey @Steve Dee

You can instead use the "Create Update Contact" action step to add the Tag and list.

1674452174671.png
 
Top