ActiveCampaign - Contact not found

[Karen Dee]

After a customer books an appointment with me via Book Like a Boss, I am triggering PabblyConnect to update that Contact record in AC. The contacts email address is coming from Book Like a Boss - I have verified this is working.
Next, I search AC to find that Contact.
Finally, I Add a Tag to the Contact - this is the part that is failing.
Using the email address from the previous step, it is not finding the Contact in AC. I have checked this and the Contact with that email address is definitely already in AC.

Any ideas?

 

[Pabblymember11]

Hey @Steve Dee

You can instead use the "Create Update Contact" action step to add the Tag and list.