Add multiple tags to mautic via webhook

[DnLx]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZmMDYzNDA0M2Q1MjZjNTUzZDUxMzQi_pc

Your Task History ID

IjU3NjcwNTZmMDYzNDA0M2Q1MjZjNTUzZDUxMzQi_pc

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Hi there,

I'm currently creating and updating contacts in Mautic using a webhook, and everything works fine. However, I now need to add more than one tag to a contact. I've tried separating the tags with a comma, but when the contact is created in Mautic, the tags appear as a single tag containing "tag1,tag2" instead of being separated.

How can I achieve this?
Thanks ind advance!

 

[Preeti Paryani]

Hey @DnLx,

Thank you for sharing the details.

Could you please try adding or updating a contact by mapping only the tags in a separated format? In the screenshot you shared, the mapping appears to include a colon, which might be causing the issue.

We recommend adding only a few tag names separated by a comma and then trying to add/update the contact again.

After testing, please share:

1. A screenshot of the action configuration, and
2. A screenshot of the resultant contact in Mautic showing the tags applied.

If it works correctly, the issue may be caused by the colon used in the mapping. If the issue still persists, the screenshots will help us investigate further.