Added slash

[andrewstrealtor]

Your Task History ID

IjU3NjAwNTZhMDYzNTA0MzM1MjZmNTUzMTUxMzM1MTY0NTQzMCI_3D_pc

Why is your system adding a slash where I have not put one? This seems like it's changing my formatting again which is an ongoing issue with Pabbly. The workflow is supposed to include some hashtags that begin with a pound sign but your system is adding a slash where there isn't supposed to be one. See these images showing the result of the spreadsheet formula that has no slash, but then it is being added in the URL encoding and appearing on the instagram post as "'%5C". This never used to happen and it only started happening about 1 or 2 days ago and I did not change my workflow. You guys changed something that is modifying my data.

 

[ArshilAhmad]

Hey @andrewstrealtor,

I have taken note of your concern. Please allow our team some time to look into this. I will get back to you as soon as possible.

 

[andrewstrealtor]

Is this fixed?

 

[ArshilAhmad]

We are currently working on fixing this issue. Kindly allow us some more time. We will get back to you with an update soon

 

[andrewstrealtor]

Will this be fixed soon? Seems pretty simple.

 

[ArshilAhmad]

Please allow us some more time. We are still working on this issue.

 

[Pabblymember11]

Hey
Hey @andrewstrealtor

Instead of passing enter in the content we recommend you use single-line text and to add the space use <br> to add a new line.

 

[andrewstrealtor]

This is already what I've been doing. Did you even look at my workflow?

 

[andrewstrealtor]

I have not changed anything. I was already using <br>. Your recommendation doesn't change anything from what I am already using.

 

[ArshilAhmad]

Please add a space between "<br>" and "#andrewstrealtor" as shown in the screenshot attached below.

 

[andrewstrealtor]

This is not a proper solution. How is a person supposed to know to add a space and how am I supposed to remember this in the future every time I create a new workflow that involves an instagram post. This issue only recently started because you changed something within the system. Your system should now correct the issue automatically without me needing to remember to add a space before hastags or whatever the cause of the issue is. This is merely a workaround and not a solution. Please correct the underlying issue and let me know once corrected.

 

[Pabblymember11]

Hey @andrewstrealtor

We have made some changes in Instagram's action step and it wouldn't include additional slashes in the caption. Please give it a try and let us know.

 

[andrewstrealtor]

I would however Instagram Reels are currently not working for several days on your platform now. This needs to be fixed as well!