Airtable "INVALID_PERMISSIONS_OR_MODEL_NOT_FOUND"

[useer]

Your Task History ID

IjU3NjMwNTZmMDYzMDA0MzU1MjY5NTUzMTUxMzQ1MTY2NTQzOCI_3D_pc

After upgrading my Airtable Connection to oAuth based on Pabbly's email, I keep receiving the error "INVALID_PERMISSIONS_OR_MODEL_NOT_FOUND" with the message "Invalid permissions, or the requested model was not found. Check that both your user and your token have the required permissions, and that the model names and/or ids are correct."

But that happens only for the Action Event "Get Record" while "New Record" is working as expected with the same connection. I have used "All current and future bases in all current and future workspaces".

Please advise.

 

[ArshilAhmad]

Hi @useer,

Please establish a new connection with your Airtable account and make sure to grant access to the Base you are trying to capture the records from.

google_screen_recording_2024-02-11T18-42_49.019Z.webm

drive.google.com

 

[useer]

Task History ID: IjU3NjMwNTZlMDYzMzA0MzQ1MjY5NTUzYzUxMzU1MTZhNTQzNiI_3D_pc

I have followed your prescribed steps, but I still receive the following email alerts "UNAUTHORIZED - Invalid authentication token".



But when I click through onto the Task History ID, I see that the task has been re-executed successfully.



How can the initial error in execution be prevented?

 

[ArshilAhmad]

Please allow me some time to discuss this with my team. We will get back to you with an update soon. In the meantime, kindly avoid making any changes to your workflow.

 

[useer]

I received the same error message again for task IjU3NjMwNTZlMDYzZjA0MzY1MjY0NTUzMjUxMzI1MTYzNTQzNyI_3D_pc. It does not happen every time, just occasionally.

 

[Pabblymember11]

Hey @useer

Our technical team is currently looking into it and we shall notify you with an update soon.

 

[useer]

Any news? I still receive the error on a regular basis.

 

[ArshilAhmad]

Our team is still looking into your concern. Please allow us some more time. We will get back to you as soon as possible.

 

[useer]

Hello, related tho this issue. The workflow has not been triggered since March 12, even though the trigger event keeps occurring.

After more than 40 days, I would appreciate a status report and a fix on the issue. Where can I escalate this problem?

 

[Pabblymember11]

We have replied to your query on your other thread please check that out.