• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Amocrm update lead

fabioavb

Member
Hi, I'm having truble to update a dal trought pabbly. I think the problem are the fields I am not geting right.
Like Lead: I'm inputing the lead ID
Updated At: I tried several formats but i really didint undertand the use for this date.
I'm inserting a number on buget and in tag (this ar the fiels that I want to update.
And I'm leavein every thing else blank.

The anser that the server is giving me is 500

Anyone can help me?
 
P

Pabblymember11

Guest
Hey @fabioavb

We looked into your Pabbly account and we couldn't find any workflow in which you have used AmoCRM's action step.

Kindly share the name of the workflow in which you are facing such an issue. So that we can look into it and can assist you accordingly.
 
P

Pabblymember11

Guest
Hey @fabioavb

Kindly reconnect the AmoCRM's action step and then try again. Seems like your AmoCRM's authentication is failed or you have passed the wrong credentials.

1657344743162.png


Also, you can refer to the following short recorded video for the same.


I hope this might help you out.
 

fabioavb

Member
It is conected proprely, but still the problem on finding the lead:
Like Lead: I'm inputing the lead ID (if use the lead name, i wil have duplicates)
Updated At: I tried several formats but i really didint undertand the use for this date.
I'm inserting a number in tag (this are the fiels that I want to update.)
And I'm leavein every thing else blank.
 
P

Pabblymember11

Guest
Hey @fabioavb

Like Lead: I'm inputing the lead ID (if use the lead name, i wil have duplicates)
You need to pass the Lead Id in the Lead field by mapping the Id from the trigger response.

Updated At: I tried several formats but i really didint undertand the use for this date.
You need to pass the new time in the Updated At field as for now the trigger response that you are having contains old time. If you map the correct timestamp in the field and run the automation live your action step will perform accordingly.

Though we have tested the action step by passing the timestamp accordingly.

I'm inserting a number in tag (this are the fiels that I want to update.)
And I'm leavein every thing else blank.
You cannot pass every field empty, to update the lead you have to pass the PipeLine Id in terms to update the contact dynamically from the trigger response.

1657608892284.png
 
Top