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Automations not working after payment issue

ways81

Member
Hello,

My credit card expired and the payment failed. I updated the card details and now the payment was successful. However all the tasks/automations which are still active are not working/running.

What should I do?

thanks
 

ArshilAhmad

Moderator
Staff member
Hi @ways81,

Based on your task history, your workflows appear to be working now.
1730659484284.png
 

Preeti Paryani

Well-known member
Staff member
Hello @ways81

The workflows you are referring to, are descriptive webhook-based triggers the responses sent by such applications are not in our control. However, please try to recapture a response by clicking on the Re-Capture Webhook Response button and add a few test and see if the workflow gets triggered.

1730896791016.png
 
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