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BigCommerce API Connection error


Hi Team

We are trying to setup our second BigCommerce store and are constantly getting the error message. We know we have followed the youtube instructions (as per first store) correctly and have repeated the API multiple times.... please help.



Hi Team
We have now got the connection by following the instructions shown through the setup of the connection. we wee following the youtube which appears to be incorrect.


Well-known member
Staff member
Hey @CooeeBay

We looked into your workflow and it looks like you have already connected your BigCommerce account correctly.