Can we make DND disabled as a default for LeadConnector?

[Crlnt]

Hello,

I've noticed that the default setting for the DND (Do Not Disturb) fields in LeadConnector is enabled (True). Could we modify this to be disabled(False) by default? This adjustment aims to prevent unintentionally marking our leads as DND. Thank you.

 

[Arshita]

Hey @Crlnt

You can toggle the "Map" option and remove "True" or "False", but if you prefer to keep this field as a default setting, you can leave the dropdown menu on "False" or "True".

 

[Crlnt]

Can we not make "False" a default setting?

 

[Pabbly13]

Hey @Crlnt !

Let the default dropdown be "False", it will work for you.

 

[Crlnt]

I mean everytime we add the LeadConnector step "Create or Update a contact", can we make the "False" default? Because for now the default setting is "True". Hope you can help. Thank you.

 

[Pabbly13]

Hey @Crlnt !

It will be default "False" if you select the option from the dropdown.

Whenever a new data gets added in, it will automatically go for False.

 

[wonders83]

I mean everytime we add the LeadConnector step "Create or Update a contact", can we make the "False" default? Because for now the default setting is "True". Hope you can help. Thank you.

lol man I’m dealing with the same issue, I couldn’t figure out why my automations weren’t working. I had to do a bunch of digging just to see that DND was set to true by default.

You made it extremely clear but it’s obvious support here doesn’t understand what you’re asking for. I agree 10000% this needs to be false by default. I can’t imagine how many people have really screwed up their system with this being set to false.

 

[Pabbly13]

Hey @wonders83 !

We have added "None" as a default now-

Hope, this works for you.

 

[wonders83]

Hey @wonders83 !

We have added "None" as a default now-

View attachment 43786

Hope, this works for you.

Awesome, thank you!

 

[wonders83]

Hi, I've tried to use FALSE to remove an existing DNC in Highlevel but it's not updating. Setting it to TRUE will enable it, but FALSE doesn't seem to disable it. What do I need to do to remove this? Thanks!

 

[Preeti Paryani]

Hello @wonders83

As we have checked your workflow we found that nothing is been mapped or selected within the "Is DND?" field, refer to the first image. Kindly turn off the map toggle button of the "Is DND?" field and select False from the dropdown(refer to the second image) to achieve your use case .