Chat-Api says Some WebHook is not active

[zest83]

I am getting all manual triggers when I manually activate the trigger using Pabbly

BUT None of the Automatic Triggers are working through chat-api

Has the Webhook changed OR do I need to change something in PABBLy?

Please check screenshot attached - THE BOTTOM message

 

[Pabblymember11]

Hey @zest83

BUT None of the Automatic Triggers are working through chat-api

As Chat API team has already stated that the webhook wouldn't work since you are using the HIgh Touch.

Further, you need to check the above concern with the Chat API team or High Touch.

From our end, we are not facing any downtime with Pabbly Connect webhooks. If you have any specific issue with any workflow, please share the workflow name.

 

[zest83]

Actually I am not using highTouch so not sure why they are talking about it in the message. I thought its related to Pabbly hence I asked you

 

[Pabblymember11]

Hey @zest83

As we have cross-checked your workflow and it seems fine to us. Kindly contact their support team for your concern.

Further, you can check your webhook URL at your end whether it is responding or not. please check out the following thread -

Troubleshooting Webhooks: Data Not Coming or Data Coming Multiple Times

In order to check whether the data is being properly sent to the webhook URL, you can test it with the help of webhook.site You will be needing to simply copy the webhook URL from the webhook.site and put it in the third-party application from where you need to pass the data. We got an...

forum.pabbly.com

Thanks