Chatflow problem with question and condition

[Wolf]

Hi, I have created a chatflow, and there seem to be 2 issues, in the flow is long see below.



Problem 1 = condition I ask if the condition exists , there is no value in the field, but it says it is and continues on the true path.

Problem 2 - The flow is not asking the question just stops

Please assist?

 

[Preeti Paryani]

Hello @Wolf,

Could you please share the email address associated with your Pabbly Chatflow account along with the name of the concerned flow? This will help us assist you more effectively.

Looking forward to your response.

 

[Wolf]

Hi sure the account is [email protected] the name of the flow is

[Clone] Phoenix net - Ink Orders​

 

[Preeti Paryani]

Hello @Wolf,

Thanks for sharing the details. Please allow us some time to look into the issue, and we will get back to you with the updates as we have some.

 

[Wolf]

Hello @Wolf,

Thanks for sharing the details. Please allow us some time to look into the issue, and we will get back to you with the updates as we have some.

Hi @Preeti Paryani , thanks so much, let me know if you need anything.

 

[Preeti Paryani]

Hello @Wolf,

Thank you for your patience.

We’re currently having some difficulty identifying the specific node with which you were facing the issue. To help us better understand the problem and assist you more effectively, could you please share a screen recording that:

1. Walks us through the flow and what it is intended to do
2. Shows where it is not working as expected
3. Includes an example of a chat under the inbox for better context

Your recording will greatly help us identify the issue and suggest a suitable resolution.

Looking forward to your response.

 

[Wolf]

Hello @Wolf,

Thank you for your patience.

We’re currently having some difficulty identifying the specific node with which you were facing the issue. To help us better understand the problem and assist you more effectively, could you please share a screen recording that:

1. Walks us through the flow and what it is intended to do
2. Shows where it is not working as expected
3. Includes an example of a chat under the inbox for better context

Your recording will greatly help us identify the issue and suggest a suitable resolution.

Looking forward to your response.

Hi, no problem, if you look at the screenshots in the post you can see the problems, I have explained the problem there. I have unfortunately deleted the chats. Let me know?

 

[Preeti Paryani]

Hello @Wolf,

Unfortunately, using the previously shared screenshots, we can not find the specific nodes in question, which makes it difficult to identify their exact functionality.

Could you please provide a screen recording that walks us through what each node is doing? This will help us better understand the flow and identify where the issue might be occurring so we can support you more effectively.

Looking forward to your update.

 

[Wolf]

@Preeti Paryani, thanks, I have cloned that flow as it does not work, I need to relink everything and that's not gonna work.

 

[Wolf]

Hello @Wolf,

Thank you for your patience.

We’re currently having some difficulty identifying the specific node with which you were facing the issue. To help us better understand the problem and assist you more effectively, could you please share a screen recording that:

1. Walks us through the flow and what it is intended to do
2. Shows where it is not working as expected
3. Includes an example of a chat under the inbox for better context

Your recording will greatly help us identify the issue and suggest a suitable resolution.

Looking forward to your response.

, I have cloned the flow and handling in an alternate way. But this is a bug and needs to be addressed. My FLOWS and AI assistant are already live. Hence I do not keep the ones linked that didnt work. It is easy for you to reproduce this in the test environment

 

[Preeti Paryani]

Hello @Wolf,

It appears that the number was deleted from Pabbly Chatflow, which caused the associated flow to be removed as well. Due to this, we are currently unable to replicate the issue on our end.

Please let us know if you can reconfigure the flow or share additional details so we can assist you further as in the attached screenshots all the nodes aren't visible properly.