"Contact already added" error

[clicktwostart]

Your Task History ID

IjU3NjUwNTZiMDYzZTA0Mzc1MjY1NTUzNjUxM2I1MTZhNTQzMDBmMzUi_pc

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I am getting my buyers into the mailing list of Getresponse using Pabbly Connect.
However I get this error message... I'm assuming it's because the buyer is already in my list.

This email is to notify you that for the workflow XXXX , a recent task was not executed due to following "Contact already added" error. My issue is that I don't want to receive error mails for such issues (it's not an issue to me, since the contact is already in my list). How do I stop getting such emails? ---​ Task History ID: XXXX Step Name: GetResponse > Create Contact Connection Name: GetResponse Max Task Error Detail: { "httpStatus": 409, "code": 1008, "codeDescription": "There is another resource with the same value of unique property", "message": "Contact already added", "moreInfo": XXX, "uuid": XXX }

 

[Soumya Tripathi]

Hello @clicktwostart
As we checked, you have added the action step “GetResponse: Create Contact”. If a contact already exists, it will return the error “Contact already added.”

To resolve this:

1. First, add the action step “GetResponse: Search a Contact via Email” to check if the contact exists.
2. Then, use “Router (Pabbly): Conditionally Run” with two routes:
   • Route 1: If the contact doesn’t exist → add the action step to create the contact in GetResponse.
   • Route 2: If the contact exists → add the action step to update the contact in GetResponse.

This setup ensures your workflow handles both existing and new contacts without errors.