• ⚠️ Important: This forum is being discontinued.

    We've moved community discussion to a new platform — better search, faster replies, and tighter integration with the Pabbly apps you already use.

    • Sunset date: 23 July 2026 (this forum will go offline after that)
    • Until then: Login remains available for 30 days
    • Continue the conversation: https://sales.pabbly.com/forum

Coupon code error

Salil

Member
I created 100% discount coupon for a product with Instamojo as payment gateway. But the transaction is not getting completed. it shown a messege that transaction value can not be less than Rs9..
If the bill value is zero , then why payment gateway remains in the picture??
 
V

Vipin Mishra

Guest
Hey,

We would like to inform you that yes, if the checkout price is Rs. 0, then it will skip the payment gateway.
Also, there are some gateways which do not allow 0 Payment and they charge some minimum amount and we have designed our system like the Payment Gateway can not be skipped with One time 100% coupon or Limited Redemption Type 100% coupon since the Payment gateway required to store the payment method details to collect the further payments for Recurring Plan
So, we will suggest you to create a coupon of 100% off with Forever Redemption Type so it will skip the payment gateway and you will not get this minimum amount error.
You can create Recurring Coupon for recurring plan with Forever Redemption Type and the one time coupon for one time plan with Forever Redemption so this will skip the payment gateway and your plan will show the amount of the plan before applying the coupon so once customer will apply these coupons then the amount will become 0 and simultaneously it will skip the payment gateway.

1653123576189.png



Hope the above information helps you.

If you need further support please reach out to us.

Regards,
Vipin Mishra
 
Top