Customer Can not Cancel their plan via the portal

[boehboe d boehboe]

There are no options for clients in Pabbly Online Subscriptions to be able to cancel their plans.
I have logged in as a client and checked every tab and button but could not see how a client can stop their plan.

 

[Vipin Mishra]

Hello RayMizzi,

We would like to inform you that your customer can cancel the subscription from the Client Portal in the Subscription section.

Client Portal >> Subscription >> Click on the Email of the Customer >> Click on the 3 dots (given on the top corner of the right hand side) >> Cancel Subscription

Hope the above information helps you.

If you need further support please reach out to us.

Regards,
Vipin Mishra

 

[AlexKubik]

Doesn't works at all!

 

[Deleted member 9923]

Doesn't works at all!

Hello Alex,
Greetings !!
We noticed that you may be experiencing some issues, and we're here to help.
Please let us know what the issue is, and we will investigate it and work to resolve it as quickly as possible.

Regards,
Mukesh