Different Types of Sales Status

You may see different status in the different tabs to indicate the status of subscriptions, sales, invoices, etc through colored dots. Here is some information on status that you see in sales tab.

Refund: It's represented by red color dot. It indicates that a refund has been made to a customer for a particular payment.


Success: It's represented by green color dot and states that the payment was successfully received via gateway.


Created: You get this sales status when a payable invoice has been created and sent to your customer to make the payment. Also, you would see this status if you've created a manual subscription and chosen offline/create invoice as the payment method. It is represented by grey color dot.


Failure: This status is also represented by a red color dot and indicates that the customer tried to pay but the payment couldn't be successful for any reason.

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