Email Marketing blocked

Status: Closed ยท Asked by Ishita Saluja on ยท 0 views

Ishita Saluja โ€” Question ยท
 My email marketing tool was blocked due to the increase in email bounces, but now I have cleaned my list. Could you please review it and unblock it? 
Pabbly Support โ€” Reply ยท

Hello Ishita,

Thanks for reaching out.

Your sending was paused because the soft bounce rate was too high, which puts the shared sending reputation at risk. To restore your email sending capability using the same, we have unblocked the server from our end.

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To avoid any future inconvenience, we request you to kindly make sure the below pointers:

1. Make sure your cleaned list contains only valid, deliverable email addresses (all hard/soft-bounced and undeliverable addresses removed). If you haven't already, you can run it through Pabbly Email Verification to confirm.
2. Import only the clean, deliverable addresses back into your account, ideally as a fresh list.
3. Kindly avoid sending mail to the specific list/users for a while as the error occurred from the recipient side only.

Still, if the issue persist or need any further assistance, kindly reach out to us.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

๐ŸŒ Pabbly.com

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