Facebook Connections Issues

[Stypek]

Hello!

I have connected facebook account with pabbly to send data from Lead Ads to Google Sheets and CRMs
With one facebook page (connected as a first) all works well.

Some issues are in other pages.

When I create workflow with one of pages, test lead is sendig to google sheets - all is O.K, but if real person send a form, pabbly don't collect data from it.

How it looks like in non-working workflow

and how it looks like in working workflow.

I try on new and old connections.

Really appreciate for help!

 

[Pabblymember11]

I try on new and old connections.

It seems like the Lead that you generated from your Lead ad might not be valid or may not exists.

You can check the following Facebook API reference on the same.

Facebook Permissions Reference

Facebook Permissions allow apps to access specific types of data through various Facebook APIs.

developers.facebook.com

 

[Stypek]

Thank you, but thank you but that's not it.
In other software (zapier) all is O.K.

Any more ideas?

 

[Pabblymember11]

Hey @Stypek

Perhaps for that moment, the lead which got generated might not get complete permission.

Please monitor your workflow for some time and let us know if the issue still persists.