acuteinflections
Member
I've been trying all of the different ways to submit a test form, but pabbly doesn't seem to recognize any of them. It eventually shows me this response received, but it's incorrect.
-
Instructions to Ask a Question
For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.
We offer seven comprehensive applications designed to help you efficiently manage and grow your business:
- Pabbly Connect
- Pabbly Subscription Billing
- Pabbly Email Marketing
- Pabbly Form Builder
- Pabbly Email Verification
- Pabbly Hook
- Pabbly Chatflow
Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.
🚀 Exclusive Lifetime Offers 🚀
We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:
- 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
- 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
- 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer
Make a one-time investment and enjoy the advantages of robust business management tools for years to come.
-
Facebook Instant Lead Issue
- Thread starter acuteinflections
- Start date
acuteinflections
Member
Pabbly Connect
Hi @acuteinflections,
In the workflow you shared, we couldn’t locate the WhatsApp action where you are facing the issue. Could you please add it again so that we can review it and assist you better?
In the workflow you shared, we couldn’t locate the WhatsApp action where you are facing the issue. Could you please add it again so that we can review it and assist you better?
acuteinflections
Member
It's not a WhatsApp issue. I need it to correctly get a response from the Facebook lead instant form and it's not doing that.
Hi @acuteinflections,
Apologies for the confusion. Upon checking the trigger response, it seems that the connected account does not have sufficient permissions to capture the response.
We would like to confirm whether the account from which you are trying to capture the leads is the same account you have connected.
Apologies for the confusion. Upon checking the trigger response, it seems that the connected account does not have sufficient permissions to capture the response.
We would like to confirm whether the account from which you are trying to capture the leads is the same account you have connected.
- If not, and you are trying to capture the leads of your client, then you may use the New Lead trigger, which checks for new leads every 10 minutes (if you are on a paid plan).
- If you are trying to capture data from your own account, we recommend following the tutorial below to reconnect the account. This time, please ensure that all required permissions are granted so the details can be captured correctly.
