Facebook Lead Ads repeatedly triggered old leads and exhausted my tasks

Hello Pabbly Support,

My Facebook Lead Ads integration in Pabbly Connect kept triggering repeatedly for old leads that had already been submitted through my Facebook lead forms. This caused repeated workflow executions and exhausted all my available tasks.

Could you please investigate why these old leads were being processed repeatedly and help me stop this from happening again?

I would also like to request that the tasks consumed by these unexpected repeated executions be restored to my account.

Please let me know what information you need to investigate. I can provide the affected workflow details and execution history.

Thank you for your help.

Hello there,

I would like to inform you that the issue has now been resolved with the Facebook Lead Ads: New Lead trigger. Please check on your end and confirm whether the trigger is working as expected.

Please note that the last version of Facebook Lead Ads was deprecated by Meta, which has led to unexpected behavior in the integration. The team has now upgraded the API version, which has fixed the issue.

The leads that were not received during this period will be processed, so no leads will be missed.

Further, we have also reset the tasks for your account, please check at your end.

If the issue still persists, please let us know, and we will be happy to assist you further.

Hello there,

I would like to inform you that the issue has now been resolved with the Facebook Lead Ads: New Lead trigger. Please check on your end and confirm if the trigger is working as expected.

If the issue still persists, please let us know, and we will be happy to assist you further.

Hello there,

I hope you’re doing well. I just wanted to follow up regarding my last message.

Hello there,

I hope this message finds you well. I’m following up on my previous message. Further, this is our last follow-up. This Forum thread will be closed automatically as we have not received a reply. You can start a new thread or email us at support@pabbly.com to raise your concern.