Salesforce - New Contact

Hi,

I have connected my salesforce account, however when I try to find a response for new contact added it just shows 'Response' and Value as 0.

If a new contact is added to Salesforce, I want them to then be added to mailerlite.
Thank you

Hello Harry,

Thank you for reaching out!

To successfully connect Salesforce with MailerLite, please ensure that the MailerLite action step is properly configured by establishing a successful connection using the required API token.

For a better understanding of the setup process, you can also refer to our video tutorial:

Salesforce to MailerLite Integration Tutorial

Once the connection is established, kindly map the response fields correctly and test the action step again.

If you continue to see “Response” with a value of 0 or face any other issues, please feel free to reach out to us, and we will be happy to assist you further.

It's not an issue with the mailerlite connection, it's an issue with the salesforce data being pulled through.

Pabbly doesn't seem to see the data of a new contact being added in Salesforce and therefore there is no data to map to the mailerlite step.

Thanks

Hello Harry,

Thank you for reaching out!

Please be informed that, upon checking, we found that the polling time for your Salesforce trigger was set to 3 hours. This means that when a new contact is created in Salesforce, it may take up to 3 hours for the data to be fetched and captured by the Pabbly Connect workflow.

We have now reduced the polling time to 30 minutes. Kindly test the trigger again by adding a new contact in Salesforce to check whether the response is captured successfully, and click on Save & Send Test request.

For proper Salesforce configuration, you can also refer to our tutorial video:

Salesforce Integration Tutorial

If the issue persists after following these steps, please revert to us, and we will be happy to assist you further.

Hello Harry,

This is a follow-up regarding the Salesforce trigger issue. As shared earlier, we reduced the polling time from 3 hours to 30 minutes.

We have requested you to kindly add a new contact in Salesforce and click Save & Send Test Request in Pabbly Connect to check whether the response is captured successfully.

If the issue still persists, please reply to this email with the details, and we will investigate further.

Hello Harry,

This is our final follow-up regarding the Salesforce trigger issue. As shared earlier, we reduced the polling interval from 3 hours to 30 minutes and requested you to add a new contact in Salesforce and click Save & Send Test Request in Pabbly Connect to verify whether the response is captured successfully.

Since we have not received any further update, we will proceed with closing this ticket from our end.

If the issue still persists, you can simply reply to this email with the relevant details, and our team will be happy to review and assist you further.