Google Calendar to Asana

Hello Hareendra,

Thank you for reaching out and for the helpful context about the deleted and restored co-host email.

This type of issue is often caused by the Google Calendar trigger connection breaking. Please clone your workflow and set up the Google Calendar trigger step again in the cloned workflow to see if this resolves the issue.

Please make sure to click the "Save & Send Test Request" button only once while setting up the trigger step.

Thank you. It is resolved now. But the task deletion doesn't work. I have another workflow where it will delete the relevant Asana task if the google appointment is cancelled.

Could you please share that workflow as well?

I hope you are doing well. Just following up on our previous email.

Hi, I still get these errors and the tasks doesn't get deleted from Asana

This email is to notify you that for the workflow "Google Calendar Booking cancelation from Asana" , a recent task was not executed due to following error -

Task History ID: IjU3NjYwNTZmMDYzNTA0MzA1MjZhNTUzMTUxMzM1MTY2NTQzNjBmMzci_pc
Step Name: Asana > Delete a Task
Connection Name: Wix form to Asana
Task Error Detail:

{
    "errors > 0 > message": "task: Unknown object: 1217515563289449",
    "errors > 0 > help": "For more information on API status codes and how to handle them, read the docs on errors: https://developers.asana.com/docs/errors"
}

Could you please share the spreadsheet connected to these workflows? Also, could you please specify how the events are being created in your Google Calendar? We need to create events in your Google Calendar for testing using the same method.

https://docs.google.com/spreadsheets/d/1CL7dPYldck3WI-mzwRsGicFwTTI_YLouzHTfWsmqqjk/edit?usp=sharing

You may need to ask for permission.

When someone books an appointment in our shared calendar, it will create an Asana task in the specific project.

Thank you for sharing the spreadsheet and the additional information. Please grant access to arshil.ahmad@pabbly.com and also give us permission to create an event in your Google Calendar for testing purposes.

I hope you are doing well. Just following up on our previous email.

Sorry for the late reply. I shared the spreadsheet with you. Also you can go ahead and create an event on our calendar. https://calendar.app.google/fkAA5qMdSYDLQmZF8

Hello Hareendra,

We tested both the workflow with live data by making a book and the workflow - School Tours Calendar to Asana with the task history ID IjU3NjYwNTZmMDYzNTA0M2Q1MjY4NTUzNjUxMzY1MTY0NTQzNjBmMzci_pc, and it executed successfully.

We then canceled the booking in our Google Calendar and then checked the workflow Google Calendar Booking cancelation from Asana's task history. The workflow executed successfully without any issues. The successful task history ID is IjU3NjYwNTZmMDYzNTA0M2Q1MjY4NTUzNjUxMzU1MTYyNTQzMzBmMzci_pc

Both workflows are set up correctly and are in proper sync. You get the workflow failure errors on old test data. Kindly remove all the old test data from your Google Sheet and delete the Asana tasks manually that were created during tests. They are creating unnecessary confusion, as the data for those tasks was not properly synced at that time due to incomplete setup.

Just following up one last time regarding this.

Since we haven't received your reply, we'll be closing this support ticket for now.

If you need any further assistance, please send us an email at support@pabbly.com, and we'll be happy to help.

Ok thank you! Ill delete a test appointment and let you know.

Thank you for the update.