• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Facebook to Zoho CRM Lead Automation Not Working

Status
Not open for further replies.
Sureshuser

Sureshuser

Member
Dear Pabbly Connect Community,

I am hoping someone can help me troubleshoot an issue I'm having with my Facebook to Zoho CRM lead automation. The automation workflow seems to be failing and Facebook leads are not being automatically registered in my Zoho CRM account.

I have set up the automation using the following workflow:


However, when new leads come in from Facebook, they are not getting transferred to the Zoho CRM leads module. I have attached some screenshots showing my automation workflow as well as screenshots of new Facebook leads that did not transfer over.

Can anyone help me identify what might be going wrong or missing in my automation setup? I want to make sure I have the rules and filters configured properly so that new Facebook leads reliably get added to my Zoho CRM in real time.

Any help or suggestions would be greatly appreciated!

1707199516854.png
 
P

Pabbly13

Guest
Hey @Chefiica !

On checking upon your workflow, we can see that the phone number is not in the appropriate format as per the Zoho CRM, because of which it is showing the error in the step-

1707218106463.png


But, in the automation it will work for you.

Once a new lead is added inside your lead form, it will work further.

Donot make any changes to the above mentioned workflows, as we have updated them and will be working for you when the new leads come in.
 
Sureshuser

Sureshuser

Member
Subin said:
Hey @Chefiica !

On checking upon your workflow, we can see that the phone number is not in the appropriate format as per the Zoho CRM, because of which it is showing the error in the step-

View attachment 37699

But, in the automation it will work for you.

Once a new lead is added inside your lead form, it will work further.

Donot make any changes to the above mentioned workflows, as we have updated them and will be working for you when the new leads come in.
Click to expand...
Thank You so much !
 
Status
Not open for further replies.

Similar threads

N
Regarding Zoho CRM Data Not Submit
Replies
4
Views
472
Preeti Paryani
Preeti Paryani
Sudeeksha
Facebook Ad form to zoho CRM
Replies
5
Views
296
Hrishabh.pabbly
Hrishabh.pabbly
George GlobalIT
Pabbly connect not getting disconnected from Facebook CRM set up
Replies
5
Views
476
ArshilAhmad
ArshilAhmad
TrifectMedia
Not able to disconnect Pabbly from Facebook Instant Forms CRM
Replies
3
Views
137
ArshilAhmad
ArshilAhmad
Vipin543
  • Locked
Facebook to Zoho Bigin Lead Automation Not Working
Replies
4
Views
744
Vipin543
Vipin543
Top