Flowlu - custom fields not showing (CRM accounts)

[Yan]

Hello,
I am not seeing custom fields options in Flowlu actions.
I've encountered this problem with CRM accounts actions (create, update), but it is possible that this occurs in other modules as well.
Even though I do see the custom fields data in the webhook.

Few things to mention:

• my custom fields are for "all accounts", so I should be able to see them in all CRM account actions
• I've refreshed the connection with Flowlu in Pabbly, it didn't help
• the API has custom fields permission
• the custom fields are active, has an alias setup, which is used for both API and webhook

Pretty much all is checked, so not sure why I have this problem.
Would appreciate your assistance, thank you!

 

[Supreme]

Hey @Yan

To further check on your concern, we will require your workflow to check and please allow us permission to make the changes if required.

 

[Yan]

No problem, check whatever is needed. But it's not in a specific workflow, it's a general issue
I've now confirmed that custom fields are not appearing as on option in Pabbly across all Flowlu's modules (Tasks, projects, accounts and all other modules you can add a custom field to)

 

[Supreme]

We are currently reviewing the custom field listing in Flowlu's Account CRM with their team and recommend reaching out to their support team for the same.

 

[Yan]

Will do, thanks! Please keep me updated on this.