• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Getting Duplicates Going From Keap > Sheets

JaceBeeny

Member
Has anyone run into issues pulling Data from a CRM into Google Sheets and having there be multiple duplicates?

I've got this same thing set up in Zapier and it's pulling just 1 of each contact, so I don't think it has to do with Keap sending duplicates.
Pabbly is creating between 1-3 for each person that opts in for some reason, I can't seem to find a pattern as why some are fine and some run 1-2 times extra, sometimes with space(s) between them.

Trigger Keap: New Contact
Keap: Retrieve Contact By ID (pulled from above)
Google Sheets : Add New Row

I'm getting some partial fails (that still seem like they're successful?) happening for an unknown reason on the "Retrieve Contact" step.
 

Attachments

  • 2022-03-09 15_20_23-Pabbly Connect.jpg
    2022-03-09 15_20_23-Pabbly Connect.jpg
    573 KB · Views: 141
  • 2022-03-09 15_17_33-Keap _ Ad Reporting - Google Sheets.jpg
    2022-03-09 15_17_33-Keap _ Ad Reporting - Google Sheets.jpg
    346.7 KB · Views: 123

JaceBeeny

Member
I've been browsing through this forum post and I'm not seeing a good solution with the Filter option

I looked at the Task History comparing 2 Tasks that are duplicates of each other and they seem to be identical. So I don't think I could filter by which pages they hit.
 
P

Pabblymember11

Guest
Hey @JaceBeeny

It seems like you might have hit the "Save & Send Test Request" twice and maybe because of that in your Keap account two similar webhooks might have been set, so as a result you are getting 2 similar entries.

Kindly check with the Keap support team to unsubscribe one of the Webhooks or you can use a new workflow from scratch.

2022-03-10_12h48_57.png
 
Top