GitHub to Jira : New Issue Creation

[satishchandra]

Your Task History ID

IjU3NjEwNTZmMDYzNzA0MzU1MjZkNTUzNzUxMzU1MTY2NTQzNSI_3D_pc

Hi Team,
my objective is to create a new issue in 'Jira software'(cloud version) whenever I create a new issue in GitHub.

While creating a new Pabbly workflow to connect GitHub and Jira. However, I get the below error. How to fix it?

Steps I followed.

1. Created a new Workflow to connect GitHub and Jira. I chose the trigger as 'Creating new issues in GitHub'.
2. Created a new connection to GitHub successfully.
3. created a new connection to Jira.
4. When I do 'Test and save' the connection, I get the below error.

{
"errors > timetracking": "Field \u0027timetracking\u0027 cannot be set. It is not on the appropriate screen, or unknown."
}


Can you help me with the solution?

Thanks,
- satish

 

[Pabblymember11]

Hey @satishchandra

Have you referred to the error response message on the Jira support community, I believe the issue can be resolved with their accounts settings.

Field 'time tracking' cannot be set

Hello, I'm using Jira Cloud with the iOS App. If I create a task within the app and try to set the estimated duration, I get following error: Field 'timetracking' cannot be set. It is not on the appropriate screen, or unknown. When I open the task in the browser and set the duration there...

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