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GitHub to Jira : New Issue Creation

Your Workflow URL
https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzMTA0MzE1MjY4NTUzMTUxMzQi_pc
Your Task History ID
IjU3NjEwNTZmMDYzNzA0MzU1MjZkNTUzNzUxMzU1MTY2NTQzNSI_3D_pc
Hi Team,
my objective is to create a new issue in 'Jira software'(cloud version) whenever I create a new issue in GitHub.

While creating a new Pabbly workflow to connect GitHub and Jira. However, I get the below error. How to fix it?

Steps I followed.
  1. Created a new Workflow to connect GitHub and Jira. I chose the trigger as 'Creating new issues in GitHub'.
  2. Created a new connection to GitHub successfully.
  3. created a new connection to Jira.
  4. When I do 'Test and save' the connection, I get the below error.
{
"errors > timetracking": "Field \u0027timetracking\u0027 cannot be set. It is not on the appropriate screen, or unknown."
}



Can you help me with the solution?

Thanks,
- satish
 
P

Pabblymember11

Guest
Hey @satishchandra

Have you referred to the error response message on the Jira support community, I believe the issue can be resolved with their accounts settings.

 
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