Gmail Mail Sending- Not working

[bconclub]

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Meta Lead >> Sheets

I have set up an email response for this workflow

the response is saying sent but havent received the email

also please let me know about the email quote

 

[Supreme]

Hey @bconclub

We would recommend you to create a new action step for Gmail action step and configure the content message as it is.

And try not to clone the action step.

 

[bconclub]

Hi I have tried creating the action step again, still not working

Also the quota is decreasing how does that work does hat reset in 24 hour?

 

[Supreme]

Hi I have tried creating the action step again, still not working

Have you tried configuring the same in the new action event, though we have tried the same and it is working fine at our end?

Also the quota is decreasing how does that work does hat reset in 24 hour?

You can check the Gmail terms and condition on the same here - https://support.google.com/a/answer/166852?hl=en

 

[bconclub]

Can you please tell me how to do it? do you want me to delete this Gmail step and and add a new one? I think I am missing somthing

 

[Supreme]

Can you please tell me how to do it? do you want me to delete this Gmail step and and add a new one? I think I am missing somthing

Yes, kindly try deleting the previously used Gmail action step and then configure the new Gmail action step again.

I hope this might help you out.

 

[bconclub]

I have did that, I see that the mails are in the sent folder but the recipients are not getting the email

Response

 

[Supreme]

Hey @bconclub

We have tested the Gmail action step at our end and it is working fine. So kindly contact Gmail support team for the same.