Gmail new email trigger doesn't seem to work every time

Status: Open · Asked by Paul van Gestel on · 0 views

Paul van Gestel — Question ·
I have a workflow that should start when a new email is received by gmail. The connection is updated.
The strange thing is, that sometimes it works and sometimes it doesn't which is very frustrating.

Schermafbeelding 2026-08-20 123524.png
Pabbly Support — Reply ·

Hello Paul,

Thank you for reaching out and for sharing the workflow details.

We understand that the Gmail – New Email trigger is working intermittently, even though the connection has been updated.

We checked the workflow from our end and found that it was executed 5 times on August 19, 2026.

To investigate this further, could you please confirm how many emails you expected the workflow to process?

Also, if there are any specific emails that you believe should have triggered the workflow but did not, please forward those emails to us. If possible, kindly share a screenshot showing the relevant email details as well.

This will help us compare the email activity with the workflow executions and investigate the issue further.

We look forward to your response.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support

Back to all forum threads · Log in to reply