Meta is not delivering events to Pabbly URL

Status: Closed Β· Asked by MYFINTAX OFFICIAL on Β· 0 views

MYFINTAX OFFICIAL β€” Question Β·

My WhatsApp Cloud API Message Notification trigger is not receiving inbound WhatsApp messages.


The callback URL is verified in Meta, and the messages webhook field is subscribed.

I tested from a separate WhatsApp number by sending β€œTEST 123” to my Cloud API business number.


Please check whether your webhook endpoint received the event.


Workflow name: Demo button reply

Pabbly webhook URL: https://connect.pabbly.com/webhook-listener/webhook/IjU3NjMwNTZjMDYzNzA0M2Q1MjY0NTUzZCI_3D_pc/IjU3NjcwNTY5MDYzZjA0MzA1MjZlNTUzMDUxMzQi_pc

Meta test date/time: 19 Aug

Meta App ID: 894519220397327

WhatsApp Business Account ID: 1277419748783549

Phone Number ID: 28279259358326712


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MYFINTAX OFFICIAL β€” Reply Β·

still looking for Your kind response please do the needful i want to get paid plan first resolve this

MYFINTAX OFFICIAL β€” Reply Β·

Pabbly Support:
Hello,Have you directly added this Webhook URL to your WhatsApp Cloud API or have you only added it in your Pabbly Chatflow account?https://connect.pabbly.com/webhook-listener/webhook/IjU3NjMwNTZjMDYzNzA0M2Q1MjY0NTUzZCI_3D_pc/IjU3NjcwNTY5MDYzZjA0MzA1MjZlNTUzMDUxMzQi_pcThanks & Regards,Arshil Ahm

Yes added this Webhook URL to WhatsApp Cloud API, but not receving webhook responses please check it your end and do the needful, only receiving responses when tested it from workflow Tab but not receiving whatsaap msges responses Yet requesting you please resolve this ASAP

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MYFINTAX OFFICIAL β€” Reply Β·

MYFINTAX OFFICIAL:
Pabbly Support:Hello,Have you directly added this Webhook URL to your WhatsApp Cloud API or have you only added it in your Pabbly Chatflow account?https://connect.pabbly.com/webhook-listener/webhook/IjU3NjMwNTZjMDYzNzA0M2Q1MjY0NTUzZCI_3D_pc/IjU3NjcwNTY5MDYzZjA0MzA1MjZlNTUzMDUxMzQi_pcThanks & Reg

still Looking for your kind response, please give your rechable contact or connect with us on +91 - 9109090400 to resolve this to proceed paid plans.

MYFINTAX OFFICIAL β€” Reply Β·

Pabbly Support:
Hello,Have you directly added this Webhook URL to your WhatsApp Cloud API or have you only added it in your Pabbly Chatflow account?https://connect.pabbly.com/webhook-listener/webhook/IjU3NjMwNTZjMDYzNzA0M2Q1MjY0NTUzZCI_3D_pc/IjU3NjcwNTY5MDYzZjA0MzA1MjZlNTUzMDUxMzQi_pcThanks & Regards,Arshil Ahm

also connected webhook with chatflow

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MYFINTAX OFFICIAL β€” Reply Β·

Received test webhook is working from chatflow

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Pabbly Support β€” Reply Β·

Hello there,

As we can see in the captured response, the response is captured for the incoming message from the webhook added in your Pabbly Chatflow application.

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Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

MYFINTAX OFFICIAL β€” Reply Β·

when i tested it through pabbly workflow testing then i recived not reciving whatsaap msg replly ok please check and do the needful

MYFINTAX OFFICIAL β€” Reply Β·

MYFINTAX OFFICIAL:

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when i tested it through pabbly workflow testing then i recived not reciving whatsaap msg replly ok please check and do the needful

MYFINTAX OFFICIAL:
when i tested it through pabbly workflow testing then i recived not reciving whatsaap msg replly ok please check and do the needful

Pabbly Support β€” Reply Β·

Hello there,

Kindly add the Webhook URL in your Pabbly Chatflow account as the number is already connected to your Pabbly Chatflow account and then test the incoming message test instead of directly adding the webhook URL to the WhatsApp Cloud API account.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

MYFINTAX OFFICIAL β€” Reply Β·

i have already added , please go with starting msg i clearly erase tiket when i have tested this chatflow webhook its giving me response ok but not getting autoreply response from claude api and not receiving any msges into chatflow inbox why you are not understanding and giving me reply after 24 hours i think now i need to switch with ai sency because not getting any resolution from pabbly since 1 month

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Pabbly Support β€” Reply Β·

Hello there,

Kindly check if the particular workflow is active or not as we checked the workflow was not active. Further, the task history of the particular workflow clearly shows that the incoming messages were captured successfully.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

MYFINTAX OFFICIAL β€” Reply Β·

Hello

we are receving only sample webhook data not able to received whatsaap msges and replly

MYFINTAX OFFICIAL β€” Reply Β·

chatflow also getting errors requsting you to please fix this

flow demoreply.jpg

MYFINTAX OFFICIAL β€” Reply Β·

still not getting any of msges into pabbly inbox

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Pabbly Support β€” Reply Β·

This appears to be a connection-related issue. You can use the link shared in TCK-213525 to book a meeting so our team can assist you with this issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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