Smart Accountants
Member
Dear team, On google my business trigger, user comments is not grabbed like earlier. These are the list of options. Hope you can help us soon.
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Google Mybusiness Comment not visible
- Thread starter Smart Accountants
- Start date
Smart Accountants
Member
I have an issue with the quotes workflow. The flow is to reply to the user reviews on google my business. The trigger is google my business obviously. But the comments is not getting hooked in the process. Can you check on this?
Hey @Smart Accountants
Kindly check on your post whether the comment is present or not.
Further, try again by creating a new comment from your end and let us know.
Kindly check on your post whether the comment is present or not.
Further, try again by creating a new comment from your end and let us know.
Smart Accountants
Member
We can use the comments provided from our end. But, There is not even any provision for user comments.
P
PabblyMember4
Guest
We are checking the details with the technical team and keep you updated on the status of it.
Smart Accountants
Member
Ok get back on this at the earliest.
Hey @Smart Accountants !
Kindly re-connect the Google My Business step, it will start to show you the comments fields-
Do check and once you have the comment field, you can use it inside your workflow then.
Hope, this works for you.
Kindly re-connect the Google My Business step, it will start to show you the comments fields-
Do check and once you have the comment field, you can use it inside your workflow then.
Hope, this works for you.
Smart Accountants
Member
Dear team, Checked them. Comment field is not visible.
Hey @Smart Accountants
We have pressed the "Save & Send Test Request" button in your GMB trigger event and indeed the comment label is coming correctly.
Kindly have a look in the following screenshot and try again in your workflow.
We have pressed the "Save & Send Test Request" button in your GMB trigger event and indeed the comment label is coming correctly.
Kindly have a look in the following screenshot and try again in your workflow.
