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Google Mybusiness Comment not visible

Dear team, On google my business trigger, user comments is not grabbed like earlier. These are the list of options. Hope you can help us soon.
1663071779942.png
 
I have an issue with the quotes workflow. The flow is to reply to the user reviews on google my business. The trigger is google my business obviously. But the comments is not getting hooked in the process. Can you check on this?
 
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Pabblymember11

Guest
Hey @Smart Accountants

Kindly check on your post whether the comment is present or not.

Further, try again by creating a new comment from your end and let us know.
 
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PabblyMember4

Guest
We are checking the details with the technical team and keep you updated on the status of it.
 
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Pabbly13

Guest
Hey @Smart Accountants !

Kindly re-connect the Google My Business step, it will start to show you the comments fields-

1663398401892.png


Do check and once you have the comment field, you can use it inside your workflow then.

Hope, this works for you.
 
P

Pabblymember11

Guest
Hey @Smart Accountants

We have pressed the "Save & Send Test Request" button in your GMB trigger event and indeed the comment label is coming correctly.

Kindly have a look in the following screenshot and try again in your workflow.

1663564692958.png
 
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