Google Sheets automation doesn't work today

[dodosport]

Good morning to everyone,

I'm facing an issue today building an automation that add data contant to my CRM.

Trigger is a new row added to a specific spreadsheet: it seems that web hook is not receiving from Google sheets

Is anyone facing this issue?

Thank for help

Tobia

 

[Arshita]

Hey @dodosport

Could you please confirm that you are manually entering the data into the Google sheet or you are receiving the data into the Google sheet from the 3rd Party application?

 

[dodosport]

Good morning, I'm receiving data from 3rd party application.

 

[Supreme]

Hey @dodosport

When configuring Google Sheets, you can only utilize "Send On Event" if the data is coming from a Google application or if you manually enter it. However, if the data is coming from a third-party application, you may need to select "Auto Send On Schedule" or "Send on Schedule," which will send the data in exactly one hour.

Also, ensure that the data was filled up to your trigger column.