Help needed with routing users to the proper membership

[DavidLemon]

Hey everybody, I am in communication with support but so far we didn't find the right solution for this.

I would like to add users to a specific Spayee membership based on their purchase.

I set up a router but that router never fires and doesn't add people into the membership.

What would you do in this case? - https://www.loom.com/share/54e76ab199be4a4ba6fa17aea0b5a68b

 

[Fagun Shah]

2 things I noticed from the video -

1. In 1st router you need to use AND conditions instead of OR conditions

2.I think you are using wrong field(Product 0) for filter condition. You need to use contain condition with array of product names and not with Product 0 only.

Feel free to PM me on FB if you still get stuck. - https://www.facebook.com/fagun.shah.7/

 

[DavidLemon]

Hey @Fagun Shah - the AND condition is there on my other routers - this is something that was recommended to me by the support so I thought I'll give it a go - even though I know it is wrong.

Could you please tell me how would I do the array of product names instead of the specific product I have now?

I believe that may be the thing I am missing

 

[Fagun Shah]

Hey @Fagun Shah - the AND condition is there on my other routers - this is something that was recommended to me by the support so I thought I'll give it a go - even though I know it is wrong.

Could you please tell me how would I do the array of product names instead of the specific product I have now?

I believe that may be the thing I am missing

I have replied you on FB messenger.