How can I stop a trigger from waiting for a response?

[Keith Dream]

Hi, I'm having a lot of trouble getting Pabbly to recognize that I switched a ThriveCart product purchase trigger from Test mode to Live mode.
It seems to be stuck waiting for a response, no matter how many times I run test (paid) purchases through.
This is the workflow.

Pabbly

connect.pabbly.com

I tested the whole workflow in test mode, then tried switching to Live mode. When it gets stuck here, I've tried refreshing the page and it reverts back to Test mode and is very frustrating because I'm going in circles.

What can I do?

Keith

 

[Pabblymember11]

Hey @Keith Dream

You can change the trigger application for a while and change it back to the Thrivecart once and then capture the webhook response again.

Since the trigger event is designed that way if the capture webhook response is on it will capture the new webhook response anytime whenever a new data is coming from the application.

 

[Keith Dream]

Thank you. The problem is, it isn't capturing the next webhook response. I used https://webhook.site/ to verify that it was going through, but Connect didn't capture it.

I'll try to change the trigger application and see if that makes a difference.

 

[Keith Dream]

I just ran another paid test after changing the application trigger and re-adding ThriveCart. It is still spinning on "Waiting for a Response".

 

[Pabblymember11]

Hey @Keith Dream

Kindly turn off then turn on the workflow once and then try again.

 

[Keith Dream]

I had to do it a couple of times, but it finally it worked.
Thank you.