How to Block Specific Emails or Customer Last Names from Making Purchases

[sven-bo]

Is it possible to block certain emails or customer last names so that, if they attempt to make a purchase, they are not allowed to proceed?

Example use case: I offer a 14-day money-back guarantee after the purchase. A customer makes a purchase, uses my services, and then asks for a refund. I want to prevent this customer from purchasing the product again. Would that be possible in Pabbly Subscription Billing?

 

[Deleted member 9923]

Hello @sven-bo ,

In Pabbly Subscription Billing, we do have the option to block customers. To do this, simply search for the customer and click on their email. Then, select the three dots option from the customer details, where you'll find the option to block the customer. For more details, please refer to the screenshot below.

 

[sven-bo]

Great, thank you for the information!

 

[Deleted member 9923]

Hello @sven-bo ,

Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.