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How to create subtask in jira using pabbly connect and google forms

cyrilgp

Member
Your Task History ID
last job that ran, I cant seem to find the ID
I am testing Jira creation using Google forms, everything works fine. However, I can't to create a Subtasks Jira, When I select Subtasks in the Pabbly connect Jira configuration dropdown when I save I get an error
Errors Issuetype = Issue type is a sub-task but parent issue key or id not specified.

How do I get the parent issue Key Id in Jira ? I want to create a subtask ticket so I can associate it with a Task later or even better is I can associate it to a particular parent task that matches a filed like "Customer Name".

Thank you.
 

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Arshita

Moderator
Staff member
Hey @cyrilgp

We have forwarded your concern to our Technical Team and our team is currently working on it.

We need some more time to resolve this issue. I will let you know with an update soon.
 

Arshita

Moderator
Staff member
Hey @cyrilgp

We have made changes to the "Jira Software>Create issue" action step by adding the Parent key field. Henceforth, when creating a sub-task, you will have to enter the parent key.

To proceed, kindly reconnect with your Jira Software account and ensure that all the fields are mapped correctly.
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Please let me know if you are still facing the issue.
 
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