How to retrieve multiple product ID's for the cart abandonment - whatsapp automation.

[Vikas]

Hello Team,

I am following this tutorial to set up the abandoned cart recovery on WhatsApp cloud API. The video shows a step to retrieve product ID, in the video there is only one product in the abandoned cart and hence the details are retrieved.
However, in case of multiple products it's not working, please check screenshot.

How can I make it work?

 

[Pabblymember11]

Hey @Vikas

To process multiple line items, you can use the iterator action step after the trigger event.