HTTP 502 for every Facebook Pages connection

Hello Jamie,

Thank you for reaching out and providing these details.

To help us locate and investigate this issue effectively, could you please confirm if you are facing this error within Pabbly Agentic AI?

If so, please share the exact Name and URL of the workflow where you are experiencing the HTTP 502 error when executing CONNECTIONS.token('alias').

Once we have the workflow details, we will inspect the execution on our backend and check the Facebook Pages OAuth token resolution for you.

Pabbly Support:
Hello Jamie,Thank you for reaching out and providing these details.To help us locate and investigate this issue effectively, could you please confirm if you are facing this error within Pabbly Agentic AI?If so, please share the exact Name and URL of the workflow where you are experiencing the HTTP 5

Pabbly Support:
Hello Jamie,Thank you for reaching out and providing these details.To help us locate and investigate this issue effectively, could you please confirm if you are facing this error within Pabbly Agentic AI?If so, please share the exact Name and URL of the workflow where you are experiencing the HTTP 5

Hello Hrishabh,

Yes, the issue is occurring within Pabbly Agentic AI.

Workflow name: Automate Soft Play Marketing

Workflow URL: please use the URL from my AgenticAI workflow page for “Automate Soft Play Marketing”.

The workflow ID is: 6aa04e7f0ba62c6deb6fc39b

The error occurs in Step 3 when executing:
CONNECTIONS.token('fusion_fb_new')

This returns HTTP 502 for Facebook Pages OAuth token resolution.

We have tested multiple Facebook Pages connections, including newly created/reconnected connections, and the same 502 persists. Google Sheets and the other workflow steps are working correctly.

Facebook Page ID: 310702215465918

Please inspect the backend execution and Facebook Pages OAuth token resolution for this workflow.

Thanks,
Jamie

For the workflow URL, open your Automat

Jamie:
Pabbly Support:Hello Jamie,Thank you for reaching out and providing these details.To help us locate and investigate this issue effectively, could you please confirm if you are facing this error within Pabbly Agentic AI?If so, please share the exact Name and URL of the workflow where you are experien

Hello Hrishabh,

Yes, the issue is occurring within Pabbly Agentic AI.

Workflow name: Automate Soft Play Marketing

Workflow URL:
https://agenticai.pabbly.com/workflows/automate-soft-play-marketing

Workflow ID: 6aa04e7f0ba62c6deb6fc39b

The error occurs in Step 3 when executing:
CONNECTIONS.token('fusion_fb_new')

This returns HTTP 502 for Facebook Pages OAuth token resolution.

We have tested multiple Facebook Pages connections, including newly created/reconnected connections, and the same 502 error persists. Google Sheets and the other workflow steps are working correctly.

Facebook Page ID: 310702215465918

Please inspect the backend execution and Facebook Pages OAuth token resolution for this workflow.

Hello Jamie,

Thank you for confirming the workflow details.

We have escalated this issue directly to our core engineering team to investigate and resolve the Facebook Pages OAuth token resolution error (HTTP 502) on the backend.

Our team is actively looking into it, and we will update you here as soon as a fix is deployed or if we need any additional details.

Hello Jamie,

Thank you for your patience while we looked into this.

Our engineering team has resolved the backend issue affecting the Facebook Pages OAuth token resolution (CONNECTIONS.token('fusion_fb_new')). The fix is now fully deployed.

Please re-run your workflow Automate Soft Play Marketing (Step 3) and confirm if everything is working smoothly on your end.

If you run into any further issues, feel free to reach out—we’re happy to help!