I was charged twice at the same time for the same subscription
Status: Open · Asked by Anthony on · 0 views
Hi,
We’ve checked the duplicate payment for the same plan.
Instead of processing a refund for the second payment, we can provide the equivalent task allocation in the next month.
However, if you would still prefer to proceed with the $79 refund, please confirm, and we’ll proceed with the refund request accordingly.
Hi,
Just following up on our previous message regarding the duplicate payment.
As mentioned, we can provide the equivalent task allocation in the next month instead of processing a refund for the second payment.
If you would prefer to proceed with the $79 refund, please confirm, and we’ll proceed with the refund request accordingly.
We look forward to your confirmation.
Please proceed with the full refund.
Hi,
Thank you for your confirmation.
We’ll proceed with the full refund for the duplicate payment as requested.
We’ll update you once the refund has been processed.
Hi,
Thank you for your patience.
We’re glad to inform you that the refund for the duplicate payment has been successfully processed from our end.
The refunded amount should reflect in your original payment method.
