Pabbly Workflow Stopped Receiving Triggers From Zoho CRM Others Still Work
Status: Closed · Asked by iRest Institute on · 0 views
Hello,
Thank you for reaching out and for sharing the two workflow task-history links.
When a workflow that previously worked suddenly stops receiving triggers while others keep working, the most common cause is a stale trigger connection. You can restore it as follows:
1. Clone the affected workflow using the Clone option from the workflow menu.
2. Turn OFF the original workflow so you don't have duplicates running.
3. Open the cloned workflow and in the Trigger step, click Refresh Fields, then click Save and Send Test Request exactly once, and capture the response.
4. Re-check the field mapping in all subsequent action steps so they still point to the correct trigger fields.
5. Save the workflow and turn it ON.
After this, run a few real test entries in Zoho CRM to confirm data is flowing through. Do not re-capture the trigger response again after going live; just submit new events and verify they appear in your Task History.
If the workflows still do not trigger after cloning and re-capturing, please reply and we will investigate further.
Pabbly Support:
Hello,Thank you for reaching out and for sharing the two workflow task-history links.When a workflow that previously worked suddenly stops receiving triggers while others keep working, the most common cause is a stale trigger connection. You can restore it as follows:1. Clone the affected workflow u
Thanks! That seem to have worked.
Hello,
Glad to hear that cloning the workflow and re-capturing the trigger resolved the issue!
We will go ahead and mark this ticket as resolved. If you encounter any further issues or need help with anything else, feel free to reply directly to this thread or create a new ticket.
Have a great day ahead!
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist
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