If unable to create a workflow please guide me i am a beginner.

[Anoveda]

We have 3 Types of Patients and 3 Types of Diet Plans for them how to send when a particular patient buys our treatment plan. How to categorize them?

We want:-
When 1- Piles Patients buy our treatment plan- Send a "FREE Diet Plan for Piles Patient" (Pdf) File via Whatsapp (AI Sensy is already used).
When 2- Fissure Patients buy our treatment plan- Send a "FREE Diet Plan for Fissure Patient" (Pdf) File via Whatsapp (AI Sensy is already used).
When 3- Fistula Patients buy our treatment plan- Send a "FREE Diet Plan for Fistula Patient" (Pdf) File via Whatsapp (AI Sensy is already used).

 

[Arshita]

Hey @Anoveda

To achieve the use case you mentioned, I recommend using the Router feature in the action step of your workflow.

With the Router, you can set conditions to route the data based on specific criteria. This will allow you to handle different scenarios and actions based on the conditions you define.

For a better understanding of how to set up and use the Router feature in Pabbly Connect, I request you to refer to the following video tutorial:

I kindly request you to try and test it from your end. If you face any issues, please let me know.