Instagram authentication error

Status: Closed ยท Asked by Terapeut Online on ยท 0 views

Terapeut Online โ€” Question ยท
I'm getting authentication error in IG step even though connection is valid.

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Pabbly Support โ€” Reply ยท

Hello,

Thank you for reaching out and for sharing the screenshot.

The issue appears to have been related to using the Google Drive download link directly in the Instagram action step.

We added a File Uploader (Pabbly) action step to your workflow, uploaded the file using this step, and then used the generated link in the Instagram action step. This appears to have resolved the issue.
image.png

Thanks & Regards,
Arshil Ahmad
๐ŸŒ Pabbly.com
Pabbly Support โ€” Reply ยท

Just following up on this.

We added a File Uploader (Pabbly) action step to your workflow, uploaded the file using this step, and then used the generated link in the Instagram action step. This appears to have resolved the issue.s

Thanks & Regards,
Arshil Ahmad
๐ŸŒ Pabbly.com
Terapeut Online โ€” Reply ยท

Yes, thanks, working as expected now.

Pabbly Support โ€” Reply ยท

Glad we were able to help.

If you have a moment, weโ€™d really appreciate it if you could leave a review here and mention the name of the associate who assisted you with this concern. Your feedback helps us improve our support and recognize our team members for their efforts.
https://www.trustpilot.com/evaluate/www.pabbly.com

Thanks & Regards,
Arshil Ahmad
๐ŸŒ Pabbly.com
Terapeut Online โ€” Reply ยท

Done :)

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