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Instagram Reels

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hello, I want to ask about pabbly instagram reels
why does it always error? I have entered the Instagram ID in the create reel video action into the publish video/story action ID

1737596472668.png

video 1 : https://ik.imagekit.io/exyzlg2to/In... rapi Sedang butu.mp4?updatedAt=1737512043724
video 2 : https://media-hosting.imagekit.io//...~NzZqJQ8A8xLftlJ9Ay35kepBPhZklEes0ydPjca1RQ__

Is there something wrong with my video link?

workflow : https://connect.pabbly.com/workflow...TBT8OGgQAUAZUJwcdVnpXVFAqB0pUL1MCWmlaBFF5Xj8#
 

Preeti Paryani

Well-known member
Staff member
Hello @Dinarway Dinarway,

Based on the response from the Instagram for Business: Publish Video/Story action step, it seems that the video you created or are trying to use does not meet the required format.

Please ensure that your video adheres to all the specifications mentioned in the Meta documentation. You can refer to the documentation for more details. Additionally, check the images below for further guidance.

Documentation - https://developers.facebook.com/doc...i/reference/ig-user/media#reel-specifications

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1737609376176.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Dinarway Dinarway,

It looks like some changes have been made to the workflow you shared with us. Could you please set up the workflow as required and add the Instagram step so we can test possible workarounds?
 

Preeti Paryani

Well-known member
Staff member
Hello @Dinarway Dinarway,

It seems there is an issue on their end. We recommend reaching out to their team regarding the issue you're facing. Additionally, our team will also contact them from our side to help resolve the situation.
 
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