Kommo Connection Error

[linkport]

Hi!

I am having the same issue as a few people getting error when trying to create a connection with Kommo.

After I click the blue button "Connect With Kommo", I use the subdomain of my Kommo account (infoferozcomco.kommo.com).

However, I get the following error:

Any advice?
Thanks a lot.

 

[Pabblymember11]

Hey @linkport

Can you please record a short video on the connection to the Kommo account, so that we can look into it and help you accordingly.

 

[linkport]

Hi @Supreme ,

Sure. I have recorded the following video: https://www.loom.com/share/64570f8c56a84805bf2fd5ec1682a99e?sid=b0fc4f42-9892-4f2f-a17d-f98045b64921

Also, if needed, the workflow ID is IjU3NjUwNTZiMDYzMjA0MzE1MjY4NTUzZDUxMzYi_pc

And here is the error it appears:
{"title":"Not Found","type":"https://httpstatus.es/404","status":404,"detail":"Cannot GET https://subdomain.kommo.com/oauth2?...type=offline&mode=post_message&prompt=consent!"}

Thanks again for your time.

 

[Pabblymember11]

Thanks for the details, we will look into it and guide you accordingly.