Mistake/error from Pabbly Connect in a workflow with PSB

[alexco888]

Your Task History ID

IjU3NjIwNTZhMDYzNjA0MzM1MjZhNTUzMTUxMzU1MTY0NTQzNCI_3D_pc

Hi! I hope you are great
I just received an email about an error regarding execution of a workflow.
I don't know why it was triggered since according to my PSB I did not received an order.
Can you please explain this to me?

Thank you very much for your attention.

 

[ArshilAhmad]

Hi @alexco888,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

I had a discussion with the technical team, and they informed me that you need to reconfigure the trigger step with the correct trigger event. This should fix the issue you are encountering.

Please watch the video shared below to understand how you can setup PSB: Successful Payment trigger step.

 

[alexco888]

Perfect! I think I already fixing doing that . Thank you very much.