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Monday get item / get board error


Your Task History ID
All my Pabbly Connect automations stopped working. the webhook works fine, but when i use the “get item” or “get board” i get errors and can’t see any groups or items in the “group” or “item” field.

here’s what chatgpt had to say about the error: " It indicates that within your query to Monday.com’s API, you’re attempting to access a field named additional_info on an object of type ColumnValue , but this field does not exist according to the schema defined by Monday.com’s API."

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Staff member
Hey @idolederman

We appreciate you reaching out to Pabbly Support!

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}.

Looking forward to assisting you further.


Happening to us too but the issue for us is that the Board connection is no longer returning the group in the board so all the workflows are now failing to execute adds or updates.


Staff member
Our team is still working on fixing this error. We will get back to you with an update as soon as possible.
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Hello Team,
I wanted to bring to your immediate attention a significant issue we are facing with our automation processes. The impact of this issue is substantial, and we are heavily reliant on your expertise to resolve it swiftly.

If this issue is not addressed promptly, we will be forced to explore alternative solutions. Therefore, I kindly request that you prioritize this matter and provide us with a timeline for resolving the issue. Your swift action on this matter would be greatly appreciated.