My workflows are not working well please help

Hello Santokh,

To help us understand the issue better, could you please elaborate a little more on what is not working as expected and why you believe the workflow is not following the configured setup?

We also checked the Task History for the failed execution and found the following error:

Error Code: 402
Error: Insufficient WhatsApp Conversation Credits (WCC)

Hello Santokh,

Following up on our previous response, were you able to check your WhatsApp Cloud API / Meta Business account and top up your Conversation Credits (WCC)?

Please let us know if you need any assistance verifying the credit balance or if you are still experiencing issues with your messages after recharging!

Hello!

It seems that the matter has been resolved, as we haven’t received any further queries from you.

If there are any other concerns, please do let us know. We will be happy to assist you.